Opening Times

As from 1st August 2011 we will be staying open at lunch time.  12.30 - 1.30 to collect prescriptions or to make/cancel an appointment ONLY.

*Extended opening hours:

• Monday to Wednesday 18.30 - 20.00 (by appointment)
• Please ring 0844 477 2430 during normal opening hours to make an appointment.

When We Are Closed

Out of hours service is provided by PELC at Queen's Hospital. Please ring the surgery (0844 477 2430) to be connected to the PELC out of hours service or alternatively ring 0845 075 0496

The out of hours service is provided when the surgery is closed from 18.30 to 08.00 - Monday-Friday, plus on weekends and bank holidays.

NHS Direct

Please do not ask to see a doctor out of hours unless you genuinely cannot wait until the surgery re-opens.

Call 999 in an emergency. Chest pains and / or difficulty in breathing constitute an emergency.

Please note that the Western Road Medical Centre will be closed on the following dates:

Tuesday, 17 April 2012 from 1pm-8pm

If you require any medical advice during these practice closures, attached below is a list of sources of help and advice over the holiday period:

• NHS Choices has lots of excellent information to help patients manage symptoms at home – website address is http://www.nhs.uk/
• NHS Direct can give telephone advice to those patients that want to talk to an advisor – website address is http://www.nhsdirect.nhs.uk/ and their phone number is 0845 4647
• Local pharmacies – Please see attached for Havering Pharmacies Bank Holiday opening times.

• Harold Wood Polyclinic will be open from 8am to 8pm, telephone: 01708 792000.
• the local emergency out of hours service telephone number0845 075 0496 (for medical emergencies only)