The surgery has a portable hearing loop for patients hard of hearing with a hearing aid to use. If you would like to use this when you attend the surgery, either in reception or while seeing the Doctor or nurse, please let reception know. You will need to switch your hearing aid to the ‘T’ position.
Day Lewis Pharmacy, Hornchurch Please be aware that Day Lewis Pharmacy in Hornchurch closes at 2:30pm on Saturdays please make sure you pick up your prescriptions before the pharmacy closes.
WHY NOT JOIN OUR PATIENT PATICIPATION GROUP (PPG)
We have set up a Patient Participation Group (PPG). This new Patients' and Carers' Group will meet at our practice on a regular basis and we hope that you would be able to join us for our first meeting. any patient and/or carer who is registered with our practice can join our PPG. The membership is open and we are encouraging our patients to join the group in order to engage with our staff and help us provide the best services for you. Please note this is a VOLUNTARY activity.
We are holding our first meeting at the end of November at Western Road Medical Centre. The following staff members will be present at the meeting:-
- General Practitioner (GP)
- Practice Manager
- Member of the Administration Team
- Member of Having CCG.
Refreshments will be made available for attendees and the meeting will last no longer than an hour and a half.
Please speak to a member of the reception team if you are interested in attending our first meeting or would like to join the Patient Participation Group (PPG).
** NOTICE TO ALL PATIENTS - TUESDAY 3 NOVEMBER 2015 ..... OUR TEXT MESSAGING SERVICE IS CURRENTLY UNAVAILABLE WE ARE HOPING TO HAVE THIS SERVICE RESUMED AGAIN SHORTLY. THANK YOU FOR YOUR PATIENCE.
Repeat Prescription Requests/Online Appointment Booking
We are delighted to be able to offer online appointment bookings. In addition patients will be able to request their repeat prescriptions electronically. To register you will need to come into the Surgery with photo identification (driver's licence or passport) and we will arrange for your access to be provided for these services.
**** Meningitis ACWY will be available from the 10th September 2015 - limited stock available .... please telephone the surgery to book your appointment ****
Loan of Blood Pressure Machines
Please could all patients ensure that if one of our blood pressure machines is loaned to you for monitoring your blood pressure at home, that it is returned promptly after 1 week and in the condition it was loaned. There is a waiting list for these machines.