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Noticeboard

Hearing Loop

The surgery has a portable hearing loop for patients hard of hearing with a hearing aid to use. If you would like to use this when you attend the surgery, either in reception or while seeing the Doctor or nurse, please let reception know. You will need to switch your hearing aid to the ‘T’ position.

Why not join our patient participation group?

We have set up a Patient Participation Group (PPG).  This new Patients' and Carers' Group will meet at our practice on a regular basis and we hope that you would be able to join us for our first meeting.  any patient and/or carer who is registered with our practice can join our PPG.  The membership is open and we are encouraging our patients to join the group in order to engage with our staff and help us provide the best services for you.  Please note this is a VOLUNTARY activity.

We held our first meeting in November 2015 and will be having our next one shortly.  The following staff members will be present at the meeting:-

  • General Practitioner (GP)
  • Practice Manager
  • Member of the Administration Team
  • Member of Having CCG.

Refreshments will be made available for attendees and the meeting will last no longer than an hour and a half.

Please speak to a member of the reception team if you are interested in attending the next meeting.

 

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Repeat Prescription Requests/Online Appointment Booking

We are delighted to be able to offer online appointment bookings.  In addition patients will be able to request their repeat prescriptions electronically.  To register you will need to come into the Surgery with photo identification (driver's licence or passport) and we will arrange for your access to be provided for these services.

Online Patient Services

—www.myvisiononline.co.uk has been replaced with www.patientservices.co.uk

—Patient services is faster, easy to use and works perfectly on smartphones, tablets as well as your computer. —You will be able to view your medication history and allergies as well as ordering prescriptions and booking/cancelling appointments as previously

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Loan of Blood Pressure Machines

Please could all patients ensure that if one of our blood pressure machines is loaned to you for monitoring your blood pressure at home, that it is returned promptly after 1 week and in the condition it was loaned.  There is a waiting list for these machines.

Contact Details

Surgery E-Mail Address:  havccg.westernroad@nhs.net

Address book Address

99 Western Road
Romford
Essex
RM1 3LS

Telephone Numbers Telephone Numbers

Telephone:
01708 775300
Emails received will only be opened between 8am-4pm Mon-Fri
havccg.westernroad@nhs.net
Out of Hours:
0845 075 0496
Red buildingNHS Havering
Please only use this form for comments about the practice and suggestions as to how we can improve our service to you. Medical matters and official complaints cannot be dealt with via this form. If you have a query regarding a medical matter please telephone reception to make an appointment to see the appropriate person.

 
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