Clinics & Services

The practice runs a range of health promotion clinics and medical services. Appointments are necessary for all clinics - check with the reception staff if uncertain.

Antenatal Clinic

After your initial appointment with your GP you will have your antenatal clinics appointments at the St Kilda's Children's Centre 90 Eastern Road Romford RM1 3QA

Family Planning Services

Are offered during any Doctors surgery and by the Practice Nurse. Emergency contraception is available where appropriate. We also fit coils (lUDs) and diaphragms.

Child Development

Friday 1.45pm Doctors in attendance By appointment only

Child Immunisations

Tuesday, Thursday and Friday afternoons By appointment

Cervical Smear Tests

You may book an appointment with the doctor or nurse during surgery hours. Please book mid-cycle. NB: We strongly recommend a cervical smear every three years for women aged 25-50 years of age and every five years for women aged 50-65 years of age.

Chlamydia Screening

Screening is available for young people aged between the ages of 1 5-24 years. Kits are available from our practice nurses.

Diabetic Annual Review Clinic

Dr Ian Quigley runs diabetic clinics on Monday and Wednesday afternoons... Dr Mary Conroy and Sr Julie Crick each do a diabetic annual review clinic on a Wednesday morning. 

• When you book you will be asked to have a blood test two weeks before your appointment. The reception staff can provide the form for you. 
• On the day of the appointment please bring a urine sample with you. 
•  You need to have an annual eye check. This can be done at some of our local opticians. For more information about diabetes please see the Diabetes UK web site; www.diabetes.org.uk

Travel Clinic

A complete advisory service for world-wide travel is available, including recommended immunisations and anti-malarial treatment. If you require the services of this clinic please book your appointment at least 6 weeks in advance to allow sufficient time for the appropriate vaccinations to be administered.We are an authorised Yellow Fever Vaccination Centre.  The cost of yellow fever vaccinations will rise to £60.00 wef 1 March 2012.

Minor Surgery

Many minor surgical procedures are undertaken at the medical centre, to save long waits for hospital treatment. Consult your doctor first to discuss whether the operation is necessary, and to arrange an appointment for the minor surgery clinic.

Disease Management Clinics

Several clinics are available for specific conditions, and to help increase your awareness of good health and to lead a healthy lifestyle. Examples of clinics available:

Asthma, diabetes, blood pressure/heart disease, "wellperson", counselling/stress management, diet (weight reduction), stop smoking, HRT.

•  For details of these clinics, please contact the reception.

Midwife

Our community midwife attends the surgery antenatal clinic and runs parentcraft classes. She also visits at home for antenatal and ten day postnatal patients plus those patients requiring regular checks eg blood pressure measurement.

Counselling

The community psychiatric nurses are available to counsel patients who require their special nursing skills.

Age 75 Years And Over

You are entitled to an annual medical check, either at the medical centre, or in your own home if you are unable to attend the surgery.

Post Operative Care

The Post Operative Care Clinic at the Harold Wood Walk In Centre is a by appointment only service for patients who have recently had surgery in hospital, had a wound treated in A&E or had minor surgery carried out by Havering GPwSI clinic.

Please note that all new patients must give at least 24 hr notice and if an appointment is required for the first working day (Monday) they should contact the Harold Wood post op clinic before the weekend.

To make an appointment patients need to call the Harold Wood clinic on 01708 792000.

Post operative care is provided at the Harold Wood polyclinic including: wound checks, dressing changes, wound packing, removal of sutures and clips and administration of post operative medication. Patients who require, removal of sutures or clip, or require wound packing must have a referral or discharge letter from the referring team.

Test Results

Sample urine / swabs and blood tests must be sent by 11.30am.

Please call between 4pm and 6pm to enquire about your test results as our reception staff will have more time to deal with your request between these times.

Note that the practice has a strict policy regarding confidentiality and data protection and we will only release test results to the person to whom they relate unless that person has given prior permission for the release of this data or they are not capable of understanding the results.

When you take your test you will be told how long it will be before the results are returned to the practice.

It is your responsibility to check your results and to make an appointment to discuss them with your doctor if your are advised to do so.

Nurse Practitioner

Our nurse practitioner is a nurse prescriber who provides a service as the first point of contact for patients with new problems. She also advises, supports and counsels patients on health and social matters relating to their health and well being by appointment. 

Nurse Clinics

Our highly trained and qualified practice nurses work very closely with the doctors and are trained to do an extensive number of procedures and tests. These include:

Family Planning Clinic: 

• Wednesday 16:00 - 18:00 with GP
• Contraceptive advice, 
• Follow up pills and injections, 
• Coil checks, 
• follow up on HRT,
• Cervical smears

• Tuesdays

Smoking Cessation Clinic: 

• Smoking - The single largest preventable cause of ill health in the country, a major cause of cancer, bronchitis and heart disease. Make an appointment with the nurse to discuss how we can help you.
• This clinic is run by nurses. 
• The first appointment will be a 20 minute appointment, for assessment of your smoking habits and needs with regard to nicotine replacement therapy (NRT) and Champix. 
• Following assessment, there needs to be a commitment from the patient to attend for four consecutive weeks so that progress can be reviewed and carbon monoxide readings can be taken. 
• If a patient deviates from the programme another session will not be offered for 6 months.

Well Person's Clinic: 

Western Road Medical Care can offer patients a range of other services that do not form part of the NHS General Medical Service provision.

Private Medical Examinations

The doctors are able to perform medical examinations for patients who may require them for work, insurance, private or other reasons. The doctor may also have to examine a patient to assess the current state of medical health, before signing / endorsing forms. These are all private medical examinations where a fee will be charged. Please check the current fee at the time of booking your medical (0844 477 2430).

• HGV / PSV Driver medical examinations
• Taxi driver medical examinations
• Sports medical examinations
• Employment medical examinations
• Insurance medical examinations

Patient Reports / Forms and Other Services

The doctors provide other non-NHS services where a fee will be charged. Please check the current scale of charges at the time of requesting the service or your doctor will inform you of the appropriate charges when you are seen.

These services include:

• Insurance policy reports / certificates
• Patient requested reports for various purposes
• Holiday cancellation forms / certificates
• Taxi card application form completion
• Health club / fitness forms for completion.  This is not an exhaustive list – please check with reception.

Please note – the doctors do NOT endorse gun licence application forms.

Private Patients

Residents of many countries are entitled to free care paid for by the NHS.  Individual doctors are not, however, obliged to accept foreign residents for NHS treatment.  At Western Road, we choose to accept foreign residents as private patients only.  This includes British passport holders.  You are entitled to ask local GPs if they will see you on the NHS.

Our fees are as follows:

Private Prescriptions: The chemist will charge you the actual cost of the drug plus a dispensing fee.  The total cost will vary considerably from chemist to chemist so we suggest you shop around.

Medical Certificates

If you are absent from work for more than 3 days because of illness you need to complete form SC2 (or SC1 if self employed). These should be available from your employer. For absences of seven days or more you will need a certificate from your doctor.

GPs are not obliged to issue a certificate of absence where this is of less than 7 days duration. However, they may choose to certify an absence as a private service subject to a payment of a fee. All private fees are displayed in reception.

There is also no requirement for a GP to issue a certificate for other institutions such as schools requesting one for children having time off for sickness as this is not based on “occupational” need. These requests will be refused, or alternatively offered as a private letter service subject to the payment of an appropriate fee.

Statement of Fitness to Work (MED 3)

The new format allows a doctor to certify that the patient is not fit for work, or that they are “fit for work subject to the following advice”. This second option may be used where the patient is unable to work all of their normal hours, or may need some support or changes to their normal duties. Where an employer is not able to comply with the recommendations then this is a matter for the employer and the employee, and a new certificate is not appropriate.

Patients discharged from hospital should be given an appropriate certificate by their consultant. The hospital should issue a certificate covering the entire period of recovery required. Please ensure you have this before leaving the hospital.

Certificates, which are issued for other reasons other than these, are outside the NHS contract and attract a fee. Please see poster in reception for up to date prices.

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