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VISION ON LINE: manage your healthcare provision online
We have introduced a new service called Vision Online Services.  This will let you interact with our practice using the Internet at your convenience, even when we are closed.  You will be able to book appointments, cancel appointments, and request medication through your medical record.
You will need to register with the practice to access this service, and once registered you will be given information that will enable you to create your username and password.
To register please speak to a receptionist who will provide you with a consent form to complete and return to the surgery.

 Welcome to Western Road

A long-established teaching practice, we aim to offer the highest standard of patient-centred care while helping to develop the next generation of doctors.

We run many clinics for the management of chronic diseases such as asthma and diabetes and offer a wide variety of other medical services including antenatal and postnatal care, minor surgery, childhood vaccinations and well-person check-ups.

Read our results in the national GP Patient Survey

Friends and Family Test - take part in our anonymous survey

Join our patient participation group and have your say for information about your symptoms, medication or diagnosis






Looking after your child with a cough, cold or earache...advice leaflet

Do I need antibiotics?...advice leaflet

Hay fever meds for less than prescription ££, no wait to see a doctor

Update your clinical record-eg add a blood pressure reading

Dr Byran - Marathon Challenge!

Dr Johan Byran will be running 12 Marathon's in as many months to help raise money for Arthritis Research UK. For more information and for those of you wishing to donate to help support his worthy cause please click on attached link:- 

SMS text reminders

We use text reminders for appointments where we know people's mobile number. If you wish to opt out of this service please inform reception. We hope this will be useful and that it will help us reduce the number of wasted appointments.

Please keep us up to date with your mobile number.

Use of e-mail  *** Notice to all patients ***

Please be aware - if you share your e-mail address with someone else then any information we send you may be seen by them. It may seem obvious but it would be very easy for us to send information we think is confidential only for you to have it read by someone else in the family.

Electronic Prescription Service (EPS) 

We use EPS to make collecting prescriptions easier and more convenient for you. The service requires you to ‘nominate’ the chemist of your choice to receive your electronic prescription. This could save you a trip to the surgery to collect a prescription. 

Patient nomination request form

Online Prescriptions

Important: We are changing the system for ordering repeat prescriptions.

Havering Hub Sites providing an out of hours GP service

you can see a GP locally from

6.30pm-10.00pm on weekdays

12.00pm-6.00pm Saturday and Sunday

Book an appointment directly - tel 020-3770 1888 or dial 111

2.00pm-9.00pm Monday to Friday 

9.00am-5.00pm Saturday and Sunday

Hub Sites:

North Street Medical Care 274 North Street, Romford. RM1 4QJ

Rosewood Medical Practice 30 Astra Close, Hornchurch.  RM12 5NJ

NHS 111 Service

NHS 111 is designed to make it easier for you to access local NHS healthcare services.

Call 111 when you need medical help fast but it’s not a 999 emergency.  

(Site updated 20/05/2015)
Order your repeat medicationsChange of contact detailsUpdate your clinical recordSign up to the newsletter
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